Frequently asked questions
payment
In Belgium you can pay by Bancontact, PayPal, Visa, MasterCard and Klarna.
In the Grand Duchy of Luxembourg, you can pay by PayPal, Visa, MasterCard and Maestro.
In France, you can pay by Visa, MasterCard and PayPal.
In the Netherlands, you can pay by Visa, MasterCard, PayPal, iDeal and Klarna.
Klarna is an alternate payment method that allows you to buy now and pay in 21 days. It is exclusively available for our LolaLiza members. To use Klarna to pay for your purchase, choose Klarna in the checkout. Your purchase will be due in 21 days, free of charge. If you have any questions, you will find all the answers here.
Invoices are not automatically provided with your purchase. However, you can request one for both online and in-store purchases by completing the invoice request form available here.
Once you’ve submitted the form, your request will be processed as soon as possible, and your invoice will be sent to you once it’s ready.
A secure internet environment is incredibly important.
We guarantee that you can pay safely in the online store of LolaLiza.
We only use secure payment systems by recognised financial institutions specialised in electronic trade.
These systems convert your payment details into a kind of secret code (SSL) and send this directly to the financial institution responsible for processing your payment.
Choose your payment method.
Always select the gift card first, then enter your card number and choose the amount you want to use.
Pay the balance via a different payment method.
Yes, you automatically receive a confirmation email as soon as your payment has been processed.
This message includes your order reference number.
Keep this information in a safe place in case you need to contact the customer service department.
You can only use your code once.
The discount will not be refunded if you cancel or return your order and the discount doesn't apply to everything.